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Business Policy

General

  1.  All prices on the website (pinovillage.com) are in Canadian Dollars symboled by “CAD$” or “$”.
  2. As a wholesaler, we have a requirement of a minimum order to be able to function effectively.
  3. You may place your order on-line, by e-mail: [email protected], or by phone at +1 (450)499 6882
  4. We update our website currently. Due to the volatile nature of our product market, our price commitment is limited to the date on which the order was placed
  5. At all times, prices are effective on the date of your order only. Discounts or coupons that were not valid on the date of your order, cannot be applied.
  6. Only PayPal payment is accepted on the website.
  7. Please ensure that all orders are accurate prior to finalizing and submitting them online.

Shipping

  1. The default calculator shipping on the website are UPS- FedEx -CANPAR  or Canada Post.
  2. We can use other shipping agents after comparison to have the lower transportation rate. We do not operate the shipping part as a profit-making center.
  3. We take no responsibility for any orders that are delayed for reasons outside of our control in shipping process.
  4. We accept customer’s shipping agents. Labels should be sent at: [email protected] after confirmation of size package. We take no responsibility for shipping that is arranged by our customers. This includes the following:
    • Customers using their own shipping account
    • Customers using their own courier
    • Customers arranging for a third party to facilitate shipping.

Taxes

Sales taxes GST-HST-QST(TVQ) will be charger for all orders including shipping.

Customers in provinces that participate in HST will be charged their respective rates:

  • New Brunswick – 15%
  • Newfoundland & Labrador – 15%
  • Nova Scotia – 15%
  • Ontario – 13%
  • Prince Edward Island – 15%

Customers in provinces that do not participate in HST will only be charged 5% GST – Alberta, BC, Manitoba, Northwest Territories, Nunavut, Saskatchewan & Yukon.

Customers in Quebec province will be charged 5% GST + 9.975% QST/TVQ.

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