General
- All prices on the website (pinovillage.com) are in Canadian Dollars symboled by “CAD$” or “$”.
- As a wholesaler, we have a requirement of a minimum order to be able to function effectively.
- You may place your order on-line, by e-mail: [email protected], or by phone at +1 (450)499 6882
- We update our website currently. Due to the volatile nature of our product market, our price commitment is limited to the date on which the order was placed
- At all times, prices are effective on the date of your order only. Discounts or coupons that were not valid on the date of your order, cannot be applied.
- Only PayPal payment is accepted on the website.
- Please ensure that all orders are accurate prior to finalizing and submitting them online.
Shipping
- The default calculator shipping on the website are UPS- FedEx -CANPAR or Canada Post.
- We can use other shipping agents after comparison to have the lower transportation rate. We do not operate the shipping part as a profit-making center.
- We take no responsibility for any orders that are delayed for reasons outside of our control in shipping process.
- We accept customer’s shipping agents. Labels should be sent at: [email protected] after confirmation of size package. We take no responsibility for shipping that is arranged by our customers. This includes the following:
- Customers using their own shipping account
- Customers using their own courier
- Customers arranging for a third party to facilitate shipping.
Taxes
Sales taxes GST-HST-QST(TVQ) will be charger for all orders including shipping.
Customers in provinces that participate in HST will be charged their respective rates:
- New Brunswick – 15%
- Newfoundland & Labrador – 15%
- Nova Scotia – 15%
- Ontario – 13%
- Prince Edward Island – 15%
Customers in provinces that do not participate in HST will only be charged 5% GST – Alberta, BC, Manitoba, Northwest Territories, Nunavut, Saskatchewan & Yukon.
Customers in Quebec province will be charged 5% GST + 9.975% QST/TVQ.
Return Policy