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Privacy Policy

Your privacy is critically important to us.

Pino Village is operated by ARTISANAT BUB INC, a registered company legally established in 10141 Ave de London, H1H4H4, Montréal , Quebec , Canada. 

It is Pino Village’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to https://pinovillage.com/ (hereinafter, “us”, “we”, or “https://pinovillage.com/”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with others policies (Shipping and Return-Refund) are part of our  Terms and Conditions posted on our Website, set for the general rules and policies governing your use of our Website. When you place an order on pinovillage.com, you are required to agree to additional terms and conditions.

The Way We Use Information

Your privacy is important to us. ARTISANAT BUB INC does not sell, trade, or rent your personal or contact information to other marketers.

You are not required to provide any Personal Information in order to have general access to the Site. However, in order to make purchases, to access certain information, features, or services at the Site, you may be required to provide certain Personal Information. We collect Personal Information about you from the following sources:

  • When you shop, We obtain from you the information that We need to process and complete your transaction, which includes the following Personal Information:
    1. First and Last Name
    2. Delivery, shipping Address
    3. Email Address
  • If you provide us with comments or suggestions, request information about our products and services, or contact us via phone, email, or other forms of communication.
  • We may collect additional information if you choose to use or participate in one of our various services, programs, or surveys. For example, if you sign up for our newsletter service.
  • From time to time we may run promotions or contests, and collect Personal Information from you if you participate in them.
  • We obtain information concerning the specific products or services you purchase or use from your transactions and other interactions with Us.

“Personal Information” is information that may be used, either alone or in combination with other information, to identify you.

Email Communications

You may be contacted via email by PINOVILLAGE.COM regarding your order, your account, or certain other matters. Typically, we send two types of email communications.

1. Transactional Emails

You may receive transactional emails that provide you with information about your order, such as order acknowledgements and confirmations, order numbers, access to the status of your order, notification of shipment and other related information, or notifications concerning our business relationship. Since we need to communicate this information to you, you will not be able to opt out of such transactional emails.

2. Marketing Emails

In addition to the transactional emails described above, you may receive certain marketing email communications, including content and newsletters you have signed up for. You can change your mind at any time by clicking the Unsubscribe link in the footer of any non-operational email you receive.

How You Can Access, Correct, And Amend Your Personal Information

PINO VILLAGE provides you access to your account at https://pinovillage.com/my-account/. In order to view your account information, please click the “MY ACCOUNT” link in any page at the top of the page. From there, you can view and change some of the Personal Information that We have collected from you (such as email address, address, and order history).

How We Use Cookies — Do Not Track Signals

We keep track of individual visitors to our Site through the use of “cookies” and other web technologies, which are individually or collectively referred to herein as “Tracking Technologies.” Cookies are small files that contain a short line of text. They contain absolutely no personally identifiable information about you. These text files are sent to your Internet browser which, in turn, places information from the text file in its cookie file (you can view this file in your Internet browser). Cookies identify you as you move from page to page and allow Us to collect information to keep track of your visit. For example, cookies allow Us to know what item(s) you have placed in your shopping cart, and cookies keep that information for checkout even if you decide to leave the Site and return at a later time to finish shopping.

We use Tracking Technologies to improve your navigation and user-experience across our website, and they may also be used to select banner and other advertising that is better tailored to your interests. For these reasons, it is essential that, in order for you to order from our Site, you enable the “accept cookies” option on your browser. We hope this explanation will allay any concerns you may have about how our Site operates. The use of Tracking Technologies is standard on the Internet and is used to make online shopping easier and quicker.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Pino Village’s use of cookies.

Aggregate Information

We collect non-personally identifiable information about how users navigate to and through the Site, including the number of visits to the Site and specific pages visited while at the Site and the IP addresses of those visitors to the Site. We aggregate this statistical information and use it to help us administer and to enhance the Site and for research and development, user analysis, and business decision making. These aggregate statistics also may be provided to Third Parties to assist us with our marketing and advertising activities and/or to assist service providers in connection with the taking or processing of orders, as well as maintaining operation of the Site.

Do We Disclose Any Information To Outside Parties?

We do not sell, trade, or otherwise transfer to outside parties, your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or other’s rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third Party Links

Occasionally, and at our discretion, We may include or offer Third party products or services on our website. These Third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, We seek to protect the integrity of our site and welcome any feedback about these sites.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your Personal Information when you place an order or enter, submit, or access your Personal Information. When you use a credit or debit card, or other forms of online payment to make a purchase at pinovillage.com, We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Changes To Our Privacy Policy

Although most changes are likely to be minor, Pino Village may change its Privacy Policy from time to time, and in Pino Village’s sole discretion. Pino Village encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

[Date of Policy Update: November 6, 2023 ]